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U.S. Courts Waver on Whether Complaints Can Be Served Via Facebook

TweetShowing just how entrenched social media has become, legal notices are now being delivered through untraditional channels, like Facebook and Twitter. While the law still favors the traditional...

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iPhone 5 Eagerly Awaited Fuels More BYOD Fever

TweetApple pre-orders for its iPhone 5 topped two million in just 24 hours, more than double the previous record of one million held by iPhone 4S. During the product launch address last week, Philip...

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Hijacked Email Account Detection

TweetOne of the outcomes of spammers and phishers becoming craftier is the development of tools to keep an eye on network traffic scanning for unusual activity. Intrusion protection systems and...

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Are You Meeting Compliance, Recordkeeping and E-discovery Obligations When...

TweetOne of the challenges in our “bring your own device” (BYOD) and “use your favorite online tools at work” culture, which is the reality today, is the burden of organizations needing to stay...

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Account Takeovers Estimated in 100s of Thousands a Day

TweetUsers lose control of Facebook, email, Gmail, Yahoo!, Twitter and other online accounts frequently. agreed representatives from Microsoft, Twitter, Yahoo!, Responsys and Dropbox during a breakout...

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Radical Shake-Up Expected as Popularity of Mobile Channel Soars

TweetThe proliferation of smart devices and mobile apps is expected to give rise to a more sophisticated and interactive customer service experience over the next four years. Analysts are predicting...

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Keeping Pace With Major Mobile and Online Threats--Observations &...

TweetA comprehensive set of best practices covering anti-bot and malware, anti-spam and emerging mobile abuse was jointly released last week by the Messaging, Malware and Mobile Anti-Abuse Working...

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Device Deluge Leads to Always-Connected—But Elusive—Customers

TweetThere is a real risk for marketers to “lose” customers in our current age of the always-connected customer. This seems at first counter to the thought that more online time would mean more...

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Verizon Asserts First Amendment Right to Edit the Internet

TweetA lawsuit brought by Verizon and MetroPCS is challenging the Open Internet Rules issued by the FCC in December 2010 to enforce the principle of Internet neutrality. The companies argue that they...

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BYOD Deluge, Get Ahead of Holiday Device Rush

TweetBring your own device (BYOD) has changed the IT landscape, and some companies are handling the new world better than others. This week I came across a November blog from Sheila Jordan, senior vice...

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Users Become More Savvy at Managing Online Privacy and Reputation

TweetA common role for IT is that of watch guard for users, endlessly trying to educate and train on best practices for security, privacy and regulatory compliance. Making that IT role all the more...

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Before You Develop That App, Make Sure It's FTC Compliant

TweetToday there is an app for just about anything and everything. In recognition of this trend, this fall, the Federal Trade Commission (FTC) produced guidelines to assist developers of mobile apps to...

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Ecosystem Approach Best Hope in Fight Against Botnets

TweetInput from over 100 businesses, governmental agencies and thought leaders who have been working to help detect, prevent, remediate and recover from the threats of botnets and cybercrime has...

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SEC Enforcement Actions Nearly Beat Record in 2012, Anticipated Higher Still...

TweetThe Securities and Exchange Commission set a new annual record with its filing of 147 enforcement actions against investment advisors and investment companies this year. In his blog, Adam Bullock...

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Improve Employee Awareness, Training in 2013

TweetIn a new research report by Ira Winkler and Samantha Manke from Internet Security Advisors Group (ISAG), Fortune 500 information security officers discuss employee education challenges and share...

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